FAQ

Do you take commissions?

I currently do not work with commissions, but maybe in the future (:

After ordering, how long will it take till I receive my dice?

Once I receive the order, I will begin crafting your dice. I take pride in not cutting corners nor rushing the process as I truly believe that is the only way artisan dice should be made. Since I work on one order at a time, I kindly ask for your patience and understanding on the time and effort it takes to craft each unique dice set. Handcrafting a sharp edge 7-piece dice set is no easy feat, so please consider the total time to receive your order anywhere between 1-2 months.

How do I take care of my handmade dice?

  • Keep your dice away from direct sunlight to prevent damage or discoloration.
  • Always roll your dice on soft, padded surfaces to prevent scratches.
  • Avoid getting the dice wet or attempt to wash them, as this can ruin the finish and cause damage.
  • If necessary, clean your dice with a soft microfiber cloth.

Lastly, as these dice are very sharp and may pose a choking hazard, please keep away from all children and pets.

Do you accept returns or refunds?

Due to the significant amount of time and effort required for me to craft your dice set, I’m unable to accept returns or provide refunds at the moment. As with all handcrafted items, each set is completely unique and one of a kind, with slight variation in the flake and detail placement an expected feature of the collection.

If the dice get damaged or lost during transport, please contact me at marcella@northstardice.com and we’ll figure out a solution!